Clever x PUXD
Our team worked to design an MFA solution that met the constraints of our sponsors at Clever and can be used at K-12 grade levels. Another aim for this project was to design a new MFA system that not only made logging in easier for all grade levels but also took less time for teachers to troubleshoot, saving time in the classrooms for actual learning.
Personal Contributions
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Initial Interview Protocol
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Interviews
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Sketches
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Concept Testing Protocol
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Storyboards
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Documentation
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Final Presentation
Final Deliverables
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High Fidelity Prototype of MFA system
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Onboarding, Everyday use, Troubleshooting​
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Documentation​
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Presentation
Initial Research
Goals:
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To understand the different types of MFAs there were
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Understand Clever's system
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Pros and Cons for Design Opportunities​
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Insights
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There are five main MFAs
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Clever primarily uses possession and knowledge-based factors
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QR Code badge and a match-a-picture login method​
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Initial Ideas
Goals:
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To come up with as many feasible ideas as possible while ignoring the initial constraints Clever gave us.
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No additional devices (no phone-based login), Low-cost, Secure, & Easy troubleshooting for younger users​
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Insights
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​A total of 34 ideas that our team later narrowed based on the given constraints listed above
Narrowing Down
We brought the 18 best ideas to our sponsors and briefly explained the ideas through a small storyboard. Each team member took two ideas, and we discussed our findings and our sponsor's knowledge of which ideas should move to the next stage.
Six Ideas were chosen to develop a more comprehensive storyboard, including initial set-up, everyday log-in, and troubleshooting.
Sample Storyboard
After the six storyboards were created, we met with our sponsors again, discussed the stages (onboarding, everyday login, and troubleshooting), and answered questions based on our research and what our team thought was best. Our sponsors had also looked at our storyboard before our official conversation and had discussed internally what method would go on to development. After the discussion, both sides had come to the same conclusion: the Building Block Simulation MFA would go to development